Contact Us
How To Reach UsThe best way to reach us, 24/7, is to email us at [email protected] - as a small business, we're usually online all hours and able to quickly respond to questions.
You can also call our toll-free number, 800-306-8708, to place an order during normal business hours (9:30 - 5:30 ET). If we miss your call, leave a message for a call back by the next business day. (We usually respond to emails more quickly than we return phone calls.)
Local Pick-Up Address by Appointment Only
Our facilities are located in Newington, Connecticut.
If you arranged for "Local Pick Up" of your order, or if you want to see our gear in person, please email us to make an appointment to stop by and we'll send you our address.
We welcome your visit by appointment, but we do not have a retail store.
Our office is a busy embroidery production environment and is open by appointment only.
Toll Free: 800-306-8708
Email: [email protected]